Sales Policy – Golden Opulence

Effective Date: October 11, 2024

Welcome to Golden Opulence, where we offer luxurious and high-quality jewelry. This Sales Policy outlines the terms and conditions related to purchases made on our website, https://goldenopulencee.com. By purchasing from us, you agree to the following terms:

1. Product Availability

We strive to keep our inventory updated, but certain jewelry pieces may be subject to limited availability. In case of out-of-stock items, we will notify you promptly and offer alternatives or a full refund.

2. Pricing and Promotions

All prices displayed on our website are in USD. Prices are subject to change without notice, but once you place an order, the price at the time of purchase will be honored. Sales promotions and discount codes cannot be applied retroactively to past purchases.

3. Order Processing

Orders placed through our website are processed within 1-2 business days. Once your order is processed, you will receive an email confirmation with tracking details. Please ensure your shipping and billing information is accurate to avoid delays.

4. Payment Methods

We accept all major credit cards, including Visa, MasterCard, American Express, and PayPal. Payments must be made in full at the time of purchase. Your financial data is secure, as we use industry-standard encryption for online transactions.

5. Shipping and Delivery

Golden Opulence offers both domestic and international shipping. Shipping fees and delivery times vary based on the destination. We are not responsible for any delays due to customs processing or other circumstances beyond our control.

Domestic Shipping (USA)

  • Standard Shipping: 3-5 business days
  • Expedited Shipping: 1-3 business days

International Shipping

  • Estimated Delivery: 7-14 business days (varies by country)

6. Sales Tax

Sales tax is applied to all orders shipped to addresses within the United States as required by law. For international orders, any applicable duties and taxes are the responsibility of the buyer.

7. Order Changes and Cancellations

You can modify or cancel your order within 24 hours of placing it. After 24 hours, changes or cancellations may not be possible if your order has already been processed.

8. Return and Refund Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 30-day return policy from the date of delivery. The jewelry must be unused, in its original packaging, and accompanied by proof of purchase. Refunds will be processed once we receive and inspect the returned items.

9. Exchanges

We offer exchanges on items of equal or lesser value within the 30-day return window. To initiate an exchange, please contact our customer service team at info@goldenopulencee.com.

10. Warranty

All jewelry purchased from Golden Opulence comes with a 12-month limited warranty, covering any manufacturing defects. This warranty does not cover normal wear and tear, damage due to accidents, or improper care.

11. Customer Service

For any inquiries, including questions about your order, returns, or product information, please reach out to our dedicated support team:

12. Changes to the Sales Policy

Golden Opulence reserves the right to update or modify this Sales Policy at any time. Changes will be effective immediately upon posting on our website. We encourage customers to review the policy periodically.

By following these guidelines, your purchase experience with Golden Opulence will be smooth and satisfying. Thank you for choosing us for your jewelry needs.

Golden Opulence Team